Reauthorization of the Higher Education Act includes regulations regarding the delivery of distance education to out-of-state residents. The United States Department of Education (USDOE) requires that institutions comply with any applicable state approval or licensure requirements in each state to which distance education instruction is delivered. Institutions must provide both current and prospective students with contact information for filing complaints with its accrediting body and the appropriate state agency for handling complaints in a student’s resident state.

TCU is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools, SACS, 1866 Southern Lane Decatur, GA 30033-4097, (404)679-4500 to award bachelor’s, master’s and doctoral degrees.

If you have a complaint about TCU distance learning programs, contact the appropriate authority in your state of residence. In most cases, these complaint procedures require the student to exhaust all complaint avenues internal to the institution before a complaint can be filed at the state or accrediting agency level.

You may also file a complaint with TCU’s regional accrediting agency, SACS.

SACS Complaint Procedures

 

Alabama

334-242-2179
Alabama Commission on Higher Education

Alaska           

907-465-6741
Alaska Commission on Postsecondary Education

Arizona

602-542-2399 or 602-542-5769
Arizona State Board for Private Postsecondary Education

Arkansas

501-371-2012
Arkansas Higher Education Coordinating Board (AHECB)
AHECB Grievance Procedure

California

916-431-6924
California Bureau for Private Postsecondary Education

Colorado

303-866-2723
Colorado Department of Higher Education

Connecticut

800-842-0229
Connecticut Office of Higher Education

Delaware

302-735-4120
Delaware Department of Education

District of Columbia

202-727-6436
District of Columbia Education Licensure Commission

Florida

850-245-3200
Florida Department of Education

Georgia

770-414-3300
Georgia Nonpublic PostsecondaryEducation Commission
GNPEC Complaint Procedures

Hawaii

808-586-2630
Hawaii Department of Commerce and Consumer Affairs

Idaho 

208-334-2270
Idaho Postsecondary and Proprietary Schools

Illinois

217-782-2551
Illinois Board of Higher Education

Indiana

317-232-6201
Indiana Commission for Higher Education

Iowa

515-725-3413
Iowa Postsecondary Registration

Kansas

785-296-3421
Kansas Regents

Kentucky

502-573-1555
Kentucky Council on Postsecondary Education

Louisiana

225-342-9318
Louisiana Board of Regents

Maine

207-624-6600
Maine Department of Education

Maryland

410-260-4533
Maryland Higher Education Commission
Complaint Process

Massachusetts       

617-994-6913
Massachusets Department of Higher Education

Michigan       

517-241-6806
Michigan Department of Licensing and Regulatory Affairs

Minnesota

651-259-3976 or 651-259-3975
Minnesota Office of Higher Education

Mississippi

601-432-6372
Mississippi Commission on College Accreditation

Missouri

573-751-2361 or 573-751-5221
Missouri Department of Education

Montana

406-444-0311
Montana Board of Regents

Nebraska

402-471-2030
Nebraska Consumer Protection Division

Nevada

702-486-7330
Nevada Commission on Postsecondary – Complaints

New Hampshire

603-271-2555
New Hampshire Department of Education

New Jersey

609-292-2955
New Jersey Commission on Higher Education

New Mexico

New Mexico Higher Education Department, Private Postsecondary Schools Division
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100

505-476-8442 or 505-476-8416
Forms

New York

518-474-1551
New York Office of College and University Evaluation – Complaint

North Carolina

919-962-4558
Licensing and Complaints for Out-of-State Institutions

North Dakota

701-328-2678
North Dakota Department of Career and Technical Education

Ohio

614-387-1215
Ohio State Board of Career Colleges and Schools

Oklahoma

405-225-9142
Oklahoma State Regents for Higher Education

Oregon         

541-687-7478
Oregon Student Assistance Commission Office of Degree Authorization

Pennsylvania

717-787-4448
Pennsylvania Division of Higher Education

Puerto Rico

787-641-7100
Puerto Rico Council on Higher Education

Rhode Island

401-456-6010
Rhode Island Board of Governors of Higher Education

South Carolina

803-737-2281
South Carolina Commission on Higher Education

South Dakota

605-773-3455
South Dakota Board of Regents
Handling Complaints

Tennessee

615-741-5293
Tennessee Higher Education Commission

Texas

512-427-6223
Texas Higher Education Coordinating Board

Utah

801-530-6601
Utah Division of Consumer Protection

Vermont

802-828-5402
Vermont State Board of Education

Virginia

804-371-2938
Virginia State Council of Higher Education – Complaints

Washington 

360-753-7869
Washington Student Achievement Council

West Virginia

304-558-0262
West Virginia Higher Education Policy Commission

Wisconsin

608-267-7733
Wisconsin Educational Approval Board

Wyoming

307-777-5712
Wyoming Department of Education – Private School Licensing

American Samoa

684- 633-5237 
Department of Education

Federated States of Micronesia

691-320-2609
Department of Education

Guam

Board of Regents

Republic of the Marshall Islands

Embassy of the Republic of the Marshall Islands

The Commonwealth of the Northern Mariana Islands

670-237-3027
Board of Education

Republic of Palau

680-488-2489/2567/4220
Bureau of Education